#DESIGNING HTML EMAIL SIGNATURE OUTLOOK SOFTWARE#
Again, this is how email software works and cannot be overcome by the use of any code or scripts in your email signature. You cannot force images to be shown, unless the email recipient allows them to be shown. Anyone can disable images from their email software settings. So we solved this by hosting the images for them and including them correctly in the HTML code, so that they appear inline, in the body of email message, where they should be, and not as file attachments or disappearing completely.ĭisabled images are different from missing images or images coming through as attachments. Missing images or images coming through as attachments in email signatures are our number one complaint from customers. If you embed images directly into your email signatures, for example, you simply copy and paste an image into your email message or into the email signature settings of your email software, without hosting them on a web server and linking to them correctly in the HTML code, you will have issues with your images. You have sent your email signature to someone with images inline in the body of the email message, but when the recipient opens the email message, the images are either attached to the email (as file attachments), are disabled or missing completely from the email signature. Images are missing from my email signature when I send to other people With over 20 major email clients in use today, it's extremely important to code and test your email signature (like we do) for all email software, so that you can be sure what you're sending is what the email recipient on the other end, is receiving.
#DESIGNING HTML EMAIL SIGNATURE OUTLOOK FREE#
It's likely the sender used Word to create their email signature, or generated their email signature using a free email signature generator, which means their email signature is not correctly coded for all email software. If you are still in reading mode (you have not hit reply or forward on the email message) and the email signature is messed up, more than likely, the sender of the email message has not tested their email signature across all major email software, prior to sending it. When I receive email signatures from other people they look messed up There is no workaround for this, it's just how email clients work.
When you receive an email back from this person, it could have images stripped from it, it may be converted to plain text or it might just be a jumbled mess. So the person replying to your email message, and their email software, now have control over your email signature design. When your email signature is sent to someone, it should look as you intend it to look (if you've tested it in all email programs prior to sending it) because the email message is in reading mode.Īs soon as the recipient of your email message hits that reply button, their email software has now converted the email message into it's own HTML, RTF or Plain Text code to do with it whatever it likes. So you have a chain of several email messages going back and forth between colleagues and you notice that your email signature has been converted to plain text or just looks completely un-formatted, under the reply. My email signature looks messed up when someone replies to my email Let's talk about the issues we face when designing and coding HTML email signatures and why these issues exist. Whether you have sent or received an imperfect email signature in your lifetime, there's a few reasons why they will never be 100% perfect all the time and why we shouldn't be focusing on perfection. With the odds stacked against us, we have all experienced issues with email signatures, sometimes it's when you send an email signature, other times it's when you receive someone else's email signature.
Not to mention users have the ability to turn off images and change individual user settings, that change how their email software receives and send emails in HTML, RTF and plain text formats. Email signatures will never be perfect.īut how can we expect them to be, when you're dealing with extremely outdated technologies (Outlook 2007, ahem), tables and inline CSS, the Word rendering engine and so many email software programs, on so many different devices and screens.
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